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Erica Dhawan

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Leading Authority on Collaboration and Innovation. Bestselling Author. Named “Oprah of Management Thinkers” and Ranked #1 of Top Women Keynote Speakers of 2020

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3 Video(s) By This Presenter

Erica Dhawan Virtual Speaking Reel
Erica Dhawan
Erica Dhawan

3 Programs By This Presenter

We live in a world of endless meetings, emails, and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t always working to unlock better value in our business. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough bottom line impact by harnessing the power of networks.

Learning Outcomes:

  • Learn successful tactics to address communication overload and foster authentic, innovation-driving relationships
  • Discover tools to break down silos and keep teams aligned, accountable, and motivated both in-person and online
  • Gain specific actions to foster loyalty, respect, collaboration, and innovation across stakeholder networks, regardless of physical distance

This dynamic, engaging, high-energy, fast-paced keynote will help participants understand the practice of using connectional intelligence as the key to professional success and leadership in the 21st century. Attendees will learn new insights and tools to accelerate the connected power of teams, become more agile and innovative, and drive breakthrough ideas and outcomes.

Learning outcomes include:

  • How anyone can excel not just through skills and smarts, but through Connectional Intelligence
  • Keys to leveraging your networks and connections, and creating contagious positive results
  • Successful tactics used to address connectional overload and in changing turbulent times
  • How leaders create deep connections of fierce loyalty and respect from their team and customers
  • How connectionally intelligent leaders outperform the competition and create remarkable resultsNow it’s your turn to leverage the secrets of the people using connectional intelligence. It’s your turn to “Get Your Big Things Done.” You’ll be surprised just how easy it is.

Email replies that show up a week later. Video chats full of “oops… sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In her keynote, Erica combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language. In person, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

In this keynote, Erica will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.

Learning Outcomes:

  • Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don’t intend to!)
  • Create cultures of maniacal clarity across email, phone, IM, text, video and even live meetings
  • Develop a collaboration strategy that fosters valuable relationships, both in-person and online
  • End cultures of useless meetings, missed deadlines, and digital misunderstandings

 

We live in a culture defined by a distinct empathy deficit: The boss who expresses displeasure without giving valuable feedback. The mansplaining colleague who has no interest in the opinions of others. The team member who spends most of the meeting texting and answering emails.

Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change, and an increasing number of matrixed teams working remotely.

In this keynote, attendees will learn practical ways to activate Concrete Empathy to create cultures of psychological safety, employee engagement, wellbeing and innovation.

Learning Outcomes:

  • Discover simple ways to signal understanding and empathy across difference and distance
  • Learn rules of thumb to avoid misunderstanding, ambiguity, and conflict
  • Gain tools to foster innovation and create lasting relationships both within your organization and with clients, customers and other key stakeholders

Reviews

“Erica is one of those rare speakers who are analytical, creative, and inspiring. Erica used those talents to WOW our audience at the POWER Detroit Conference. She has the ability to translate her ideas into clear presentational formats that not only educate, but engage executives and show bottom line impact. I would recommend her to present at any forum geared toward guiding today’s leading Fortune 500 executives.”

— Founder & President, POWER: Opening Doors for Women™

“Erica was one of the best speakers we’ve had. Her message was of great value to our teams at FedEx who ranged from Gen Y to Traditionalists! We left with specific actions we could use right away to drive more innovation across our teams.”

— FedEx Corporation

“Erica was the keynote speaker at our 7th annual Women in Shared Services and Outsourcing event in NYC. She was excellent in all respects. Erica is a dynamic, thoughtful speaker. I would recommend her to any business with multi-generational work force.”

— — Morgan Lewis

“Erica was the keynote speaker at our 7th annual Women in Shared Services and Outsourcing event in NYC. She was excellent in all respects. Erica is a dynamic, thoughtful speaker. I would recommend her to any business with multi-generational work force.”

— Partner at Morgan Lewis

“Erica is one of those rare speakers who are analytical, creative, and inspiring. Erica used those talents to WOW our audience at the POWER Detroit Conference. She has the ability to translate her ideas into clear presentational formats that not only educate, but engage executives and show bottom line impact. I would recommend her to present at any forum geared toward guiding today’s leading Fortune 500 executives.”

— Founder & President, POWER: Opening Doors for Women™

“Erica is an extremely passionate & inspirational speaker. I would recommend her to any organization that is looking to take their young employees and leaders to the next level — and provide them with tools to be truly successful.”

— Acumen Fund

“Erica’s presentation was absolutely perfect for our leaders. Our group was diverse and Erica was a hit with everyone!”

— Sodexo
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