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Jenn Lim

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CEO | Founder | Bestselling Author | Global Workplace Expert

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3 Video(s) By This Presenter

Jenn Lim, CEO and Cofounder of Delivering Happiness
Jenn Lim – Happiness as a Business Model
Sizzle Reel

6 Programs By This Presenter

WELCOME TO THE NEW WORKPLACE: WHERE DO WE GO FROM HERE FOR PEOPLE, GROWTH, ADAPTABILITY, AND IMPACT?
REAL TALK ON NEW WAYS TO RECRUIT + RETAIN TOP TALENT
BRINGING HUMANITY TO WORK: GET REAL WITH OURSELVES AND OUR TEAMS FOR A MORE WHOLE, AUTHENTIC WORKPLACE
WHAT'S IN IT FOR ME? WHAT'S IN IT FOR ALL? REFRESH AND REALIGN PURPOSE + VALUES
ME + WE + COMMUNITY: FLOWING BEYOND HAPPINESS IN RETAIL TO UNLEASH HUMAN POTENTIAL FOR A PURPOSEFUL + POSITIVE ROI (RIPPLE OF IMPACT)
WHAT’S BEYOND HAPPINESS?
What is the new work world, and how best do we rally to get people plugged in again?
As Jenn likes to frame it, the whole world got 2020’d, and the “future of work” is already happening now. With change still happening all around us, it’s more important than ever to get your team aligned to do their best work and feel (beyond) happy. Teams need tools to embrace the constant volatility and uncertainty. They want real-talk, and they want it now.
In this session, Jenn will share the greenhouse elements every workplace needs to fully adapt and thrive, first as individuals, then as a team and community. Learn how the Greenhouse Model can help your team feel connected with a sense of belonging, communicate effectively, and feel purpose-aligned with their team and company.
Defining questions of our time:
  • How might we find meaning and create positive impact in our work and communities — regardless of the challenges the world throws our way?
  • How might individuals make a bigger impact towards business growth and success?
  • How might companies modernize org design so we can each do our best work because we love it?
The real reason behind all of the latest workplace trends — from Great Resignations and quiet Quitting to the next workplace trend or social media phenomenon – how we can get beyond the buzzwords to the root of workplace issues.
Employees are self-selecting and “speaking with their feet” in search of more than just a paycheck. While the way we work keeps shifting between in-person, remote, and hybrid, employees are jumping ship or checking out for their own reasons.
The workplace trends we’ve been experiencing all stem from systemic issues that make one thing clear — the way we work just isn’t working anymore. As leaders, we need to understand what’s really at the core beyond pay or a big benefit package.
In this session, Jenn will uncover what’s needed inside every culture to attract and retain top talent and how to create environments where people can do their best work. She’ll also share post-2020 examples of how companies can build cultures that keep employees coming back, showing up fully, and performing their best.
How can we:
  • Evolve transactional relationships into meaningful ones by creating triple wins (benefitting yourself, your teams, and the community at large at the same time)?
  • Create organizations that treat people as assets, not expenses?
  • Strategize for long-term (not just short-term) gain?
*Corresponding interactive breakout sessions and workshops available.
Get real with ourselves and our teams for a more whole, authentic workplace.
When we show up authentically at work, we can bring our whole selves, which benefits everyone on the team. When leaders encourage others to bring their whole selves and unique perspectives to each situation, solutions are created, innovation happens, and diversity, equity, inclusion, and belonging flow more naturally.
Jenn will inspire you and your team to show up authentically and embrace the highs and lows in work/life. Leaders who create a genuine, inclusive work environment know it’s not just the “RIGHT THING TO DO”; they know it’s also creating more profits and purpose in the world. When we get real with ourselves, THAT’S when happiness and humanity come alive.
How can we:
  • Create systemic environments where we all meaningfully connect and feel a sense of belonging?
  • Cultivate people ecosystems that bring happiness, embrace wholeness, and nurture new ways to feel more human at work?
  • Stop focusing on doing things right for efficiency and focus on doing the right things for people?
*Corresponding interactive breakout sessions and workshops available.

How people think, say, and DO with alignment and belonging.

It’s no secret that core values are essential to culture and success. The majority of companies have defined their values. But do those values still ring true and represent the company you are today? Do your employees align and actually live these values daily? And, are your values leading up to a purpose that drives your company’s success?

In this session, Jenn will share the significant impact teams experience when individuals define their personal values and ladder those up to the organizational values. She’ll share her values journey from life BC (Before Covid) to life AC (After Covid) and how those values may have changed. When we know our values — and how to LIVE them — we realize how our decisions impact our lives and the organization as a whole, for better or worse.

How can we simultaneously answer:

  • What are the ways we can imbed and live purpose + values so they’re not meaningless words on the wall?
  • What’s in it for ME?
  • What’s in it for ALL? (teams, customers, and our ecosystem)

*Corresponding interactive breakout sessions and workshops available.

Flowing Beyond Happiness to Unleash Human Potential for a Purposeful +Positive Double ROI (Return on Investment/Ripple of Impact).
At every defining moment in the consumer life cycle, there are opportunities to create a strong positive (or negative) brand experience, and those moments start with the employee. When we create a triple win—people are supported as individuals, teams/customers are supported, and businesses are more successful.
In this session, Jenn shares how as leaders, we can adapt to change, be profitable and purposeful, and support all people and our stakeholders (spoiler alert…it starts with your greenhouse first). When we nurture our greenhouse, we can then nurture others and create a ripple effect that positively impacts our whole ecosystem of people.
Starting with the employee means embracing with purpose and values the entire life cycle of humans, not just the time they spend on the clock. She’ll share real-world examples of organizations applying these greenhouse elements, which led to happier customers, more brand loyalty, and more profitable, impactful businesses.
The bottom line is when values, purpose, and behaviors align, a positive ripple of impact flows from the individual to team and company to customers, partners, vendors, and even the society and planet.
*Corresponding interactive breakout sessions and workshops available.
Since the world hit reset in 2020, people have been asking:
• How do I prioritize and live every day by doing the things most important to me?
• Am I living an authentic life that’s true to myself and not what others expect of me?
• How do I know if I’m spending the minutes of my day meaningfully?
Whether you lead a company, teams, or your own work/life, it’s time to get to the core of who you are, live the purposeful life you want, and ripple your impact to people in your business and beyond.
In this session, Jenn shares why it’s time to reframe happiness, the role that life’s highs and lows play, and how we’re more resilient when we live with happiness and humanity. She’ll define what it means to take care of your greenhouse as you grow others and explain the new concept of the Double ROI — Return on Investment and Ripple of Impact.
When we apply the learnings from Beyond Happiness, we wake up knowing, regardless of what bad news might be in the headlines that day, that we’re grounded in our internal worlds. That we’re putting our time and talents to the best use in service of ourselves and everyone we touch in our ecosystems.
*Corresponding interactive breakout sessions and workshops available.

Reviews

“I wanted to thank you for taking the time out of your busy schedule to speak at the Patient Experience Conference at the Cleveland Clinic. You were the highest rated speaker of the event and I believe that it is a testament to your skill as a speaker, but more importantly a validation of your message!”

— Cleveland Clinic

“Thank you for speaking at Toyota. I loved your presentation and messaging. You touched on so many topics that I know we can use immediately. You’ve inspired me to leave a legacy that makes a difference in my organization. You are truly an inspiration to all of us, thank you!”

— Toyota

“Things went great. Jenn Lim was a perfect choice for our program. We are happy to recommend her. Feel free to send people to me who are inquiring about hiring Jenn. We have also enjoyed working with you, Kristi, and everyone at Delivering Happiness!”

— BBB, Inc.

“I would highly recommend Jenn Lim for any business event. Her message/presentation cuts across all kinds and sizes of businesses. Her style is warm, and she is very accommodating and approachable. We have received only positive comments about what she had to say!”

— PNC Bank, National Associations
“WE DID IT! We pulled off a meaningful program that will help our members transform their organizations in a positive way for years to come. I’m so grateful to you and the entire team for placing your trust in us and being tremendous partners in learning. You all have created an incredible ripple of impact for us as well.”
— Executive Director, Alliance for Innovation and Transformation
“Jenn is highly personal and approaches problems like a friend of yours would. Jenn’s willingness to make things uncomfortable is not common from consultants. Consultants are usually looking to not get fired and at best, get a change order and extend a project. Jenn is looking to provoke. There is a level of challenge inside of it that other consultants would shy away from.”
— ex-VP of Culture, Starbucks and Cofounder, Penrose
“Jenn Lim brought the insights, authenticity, and actionable advice that the California Conference for Women audience needed to hear this year. She challenged us all to be better leaders by embracing our humanness, our grief, and our joy. Thank you for reminding us to water our greenhouses and showing us the realness that comes beyond happiness.”
— Program Director, Conferences for Women
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