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Keith Ferrazzi

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The World's Foremost Expert in Professional Relationship Development, Best-Selling Author

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1 Video(s) By This Presenter

Keith Ferrazzi – Speaking Reel

4 Programs By This Presenter

Managing in a matrixed global organisation
Creating Sustainable Change by Making It Personal
Transforming the customer experience
Breaking down organizational silos

Organizations are under pressure. Pressure to transform and perform in the new matrixed, global and virtual working world. The future of work won’t be driven by tech. It will be transformed by organizations who understand the leadership competencies required for the new work order. With years of experience, Keith Ferrazzi will show your organization how to build the teams and leaders of tomorrow.

KEY TAKEAWAYS

  • Invigorated workforce that punches above its weight
  • Deeper collaboration across departments and disciplines
  • Greater accountability to each other for total team success
  • Jump start your organizational culture change to one of exponential growth

    • Statistically speaking, transformation success remains stuck at 30%. Keith’s long established practices around changing organizational behavior will get you the rest of the way.

    Each Challenge Talk is unique to its audience. ”Old way” behaviors are addressed, with audience members beginning their transformation immediately. These changes are supported by ongoing coaching and feedback so measurable results can be identified from the moment Keith leaves the stage.

    KEY TAKE-AWAYS:

  • Identify the behaviors that need to change within the organization
  • Identify what “blockers” are hindering the “new way”
  • Identify the enablers that will make your “new way” a reality

    • Our new radically interdependent world has transformed how organizations work with their customers. While sales teams have always understood the importance of relationship building, customer experience has become a prime motivating force in sales decision making. The critical attributes of a high-performing sales team now relies on its approach to transforming the customer experience through collaborative selling.

    KEY TAKEAWAYS:

  • How to achieve constant sales growth with collaborative selling
  • Understand how customer experience shapes the sales journey
  • How to build a collaborative customer relationship that maximises sales
  • Grow large strategic accounts faster by aligning your sales ecosystem

    • Large organizations are waking up to the idea that silos don’t work. When leaders and teams are required to work across departments, offices and even countries, cutting across silos and managing interdependencies is a critical skill. When deep internal relationships break down those silos, teams and leaders develop a culture of transparency and accountability that fosters innovation and promotes agility in thinking, processes and results.

    KEY TAKEAWAYS:

  • How to engage teams and leaders in inter-organizational relationship building
  • Why agility is a critical success factor for modern organizations
  • Why silo-hopping transparency increases accountability and produces measurable results
  • When collaboration creates success in interdependent teams

    • Reviews

    “Keith Ferrazzi did an excellent job presenting to the Colliers International group. He connected with the audience and maintained their undivided attention… His message was very relevant to our audience of commercial real estate brokers. I couldn’t believe how engaged everyone was – I looked around the room and the group was totally focused on his presentation. He is an absolute pleasure to work with and a very nice guy! I would highly recommend him for any group. He was by far the best keynote presenter we’ve had in the past 5 years and probably in the top-two of the best of all time for this Annual Sales Conference.”

    — Colliers International

    “Keith’s animated style and ability to mix stories and humor with nuggets gleaned about AmerisourceBergen helped our team truly understand the importance of relationships to our success. Keith drove home the message that our success on this program, as team members in general, and ultimately in life is largely dependent on being there for one another – Having Each Other’s Back. All of us walked away better for the experience, with an actionable template that will make us more successful.”

    — AmerisourceBergen

    “You can’t have innovation without collaboration. Innovation thrives on ideas; it thrives on diversity… And when you don’t have collaboration among a diverse team, you’ll never innovate. Keith Ferrazzi is a true thought leader bringing together the four mindsets of intimacy, generosity, candor and accountability to create a collaborative community that is making global change.”

    — Buyology Inc.

    “It was great working with you this past week and over the past few weeks to re- ignite our organization. All signals so far tell us that our plenary session and your talk was just spot on. Everyone is talking about positivity – growth, relationship building, reaching out and across to leverage each other. Our guest speaker this morning …was all about earning trust through relationships – ladies and gentlemen serving ladies and gentlemen. So, the message platform is resonating and being reinforced. Thank you for your counsel, participation and leadership.”

    — Bayer HealthCare Pharmaceuticals

    “Keith purposefully and professionally delivered a full and robust presentation. His insights were deeply communicated, and our participants commented that the session was a complete success.”

    — Deere & Company
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