Mark Graban

Recognized Consultant, Author, and Speaker in the field of Lean, Continuous Improvement, and Learning from Mistakes

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$10,001 - $15,000

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Texas

Mark Graban

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Innovation Speakers Virtual Keynote Speakers Organization Design and Process Management Business Speakers Corporate Culture Speakers Management Speakers Innovation & Creativity Leadership and Inspiration Healthcare Speakers

Mark Graban

Recognized Consultant, Author, and Speaker in the field of Lean, Continuous Improvement, and Learning from Mistakes

Add To My Speaker List Check Fee/Availability

In-Person Fee Range:

$10,001 - $15,000

Fee Details

Traveling from:

Texas

Why Book

Mark Graban is a high-content professional speaker who will educate your audience, inspiring your organization to achieve better quality and safety, lower cost, and higher employee engagement, delivering informative, practical, and motivational talks about improvement and innovation.
Mark can deliver engaging and value-packed talks based on topics in his latest book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
Mark’s goal is to provide value to your audience, providing practical ideas that can be put in place immediately and inspiring stories and context that make people want to take action.

Biography

Mark Graban is an internationally-recognized consultant, published author, professional speaker, blogger, podcaster, and entrepreneur.

He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries. He synthesizes and practices approaches, including Lean management, continuous improvement, statistical methods, and people-centered leadership to cultivate psychological safety and employee engagement.

Mark helps others learn how to improve and sustain performance. In his healthcare work, this means improving the quality of care and patient safety while reducing cost and improving the workplace experience. Across multiple sectors, goals also include improving the customer (or patient) experience, helping develop leaders and employees, and building more robust, adaptive organizations for the long term.

He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups, working independently since 2010. Mark often works in partnership with other consulting groups on larger engagements. Mark is also a Senior Advisor to the technology and software company KaiNexus and has a small equity stake.

Mark’s upcoming book (June 2023) is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.

His previous book Measures of Success: React Less, Lead Better, Improve More, teaches how to use simple yet practical statistical methods that help leaders at all levels overreact less to their metrics, which frees up time for real, focused, sustainable improvement.

Mark is also the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award, the first healthcare book to win this award. The book has been translated into eight languages. A 3rd edition was released in 2016.

Mark has also co-authored a second book, titled Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, and is also a Shingo Award Recipient. A revised and condensed edition, The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization, is also available.

He also edited and contributed to an anthology titled Practicing Lean: Learning How to Learn How to Get Better… Better a book of reflections and lessons learned about change, growth, and Lean management written by Mark and 15 other authors from various industries.

He is the founder, lead blogger, and podcaster at LeanBlog.org, which started in January 2005. See a list of his other articles and publications. Mark is also recognized as a “LinkedIn Top Voice.”

Programs

The Mistakes That Make Us… Better

We all make mistakes, even the most successful people we know. Are people successful because they avoid mistakes or because they make sure to learn from them? Mark Graban thinks it’s the latter based on podcast conversations with corporate CEOs, athletes, entrepreneurs, and entertainers – and former Toyota employees.

Are we willing to admit mistakes to ourselves, let alone our colleagues, employees, or leaders? Do our organizations create a culture where it’s safe to talk about mistakes as a first step toward preventing future mistakes? Can we shift from blaming and shaming to building a culture of continuous improvement?

In this talk, you will learn and hear impactful stories and lessons about:

Why it’s important to admit mistakes
How to reflect on mistakes without being too hard on ourselves (or others)
How to prevent repeating mistakes
What key leader behaviors create a culture where it’s safe for people to admit mistakes

When Being Right is the Wrong Strategy for Change

Successful organizations have learned how to engage everybody in improvement and innovation. That’s easier said than done when leaders and change agents have bad habits, including pushing change on others from the top down or from a position of expertise. Having the “right” solution to a problem or the “right” strategy for an organization means nothing if you can’t get alignment and buy-in from others. In this keynote, Mark Graban shares personal stories and practical strategies for shifting your approach to change, combining proven methods used in multiple industries.

Psychological Safety as a Foundation for Continuous Improvement

Mark’s keynote will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas. His latest book, available now, is titled The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.