Pat Wadors

Companies spend millions on customer experience journey mapping, but rarely pay the same attention to their employee experience. According to Pat Wadors, if you really want to create a healthy, successful company that can scale, focus on your employees. In this enlightening talk, Pat shares the five key elements to the employee experience journey and how organizations of any size, in any industry, can elevate and enhance them to boost engagement, retain, recruit, and impact the bottom line. Noting that managers can have more impact on our mental health than our primary care doctors, she also discusses the phenomenon of the “bruised employee” and the critical role that leaders and managers play in the employee experience. Combining data with storytelling and analytics with real-world examples, Pat guides audiences through the key points of the employee journey, detailing challenges and highlighting key opportunities, every step of the way.

Describe Pat Wadors as a “transformational leader” and she’ll quickly tell you that she’d rather be known as an agile, relevant, and authentic one. Instead of focusing on “change management,” she says, we should instead be focused on bringing more agility to how we lead. Agile leaders are realistic, inclusive, pragmatic, calm, and go with the flow of reality. They have a growth mindset and understand the power of “yet,”—as in, “We haven’t done that yet.” To become more agile, we must become more humble, more courageous, more inclusive, and nimble enough to not only adapt and change, but to grow and care. Pat walks audiences through what it means to be truly agile, relevant, and authentic, including creating your own “Scorecard” as your guide. Warning that those who are not agile cap their own growth, and organizations who rely on old standards face atrophy, Pat provides real tools and a path forward that audiences can leverage to both empower their own professional growth and to spark change in their team and organization.

What do you stand for? What are your guiding principles, your values, your motivators? Who do you want to be, regardless of what everyone else is doing around you? When you look at yourself each day in the mirror, how do you determine if you’re living up to who you really want to be? According to Pat Wadors, check your “Scorecard,” the most important tool you can leverage to become the leader of your personal and professional life. In this game-changing talk, Pat shows you how to develop your own Scorecard by determining what matters most to you and  the actions necessary to get there. She also shares her own personal journey of achieving her own potential as a leader, and how finally being herself inspired others to also bring their own authentic selves and true potential to work. Bringing decades of real-world corporate HR expertise to an inspirational and empowering experience worthy of Brené Brown or Mel Robbins, Pat Wadors’ “Scorecard” will forever change the way you think about achieving your best self and the life you really want.