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Riaz Meghji

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Keynote Speaker, Moderator, Emcee, and Author

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4 Video(s) By This Presenter

Riaz Meghji – Human Connection Keynote Speaker Reel
Riaz Meghji – Emcee – Rogers Leadership Conference
Riaz Meghji – Understanding Our Differences and Identities | Every Conversation Counts
2023 Human Connection Speaker Reel

3 Programs By This Presenter

Long before the era of ‘quiet quitting,’ loneliness was a social pandemic in our society. In an age of polarization, disconnection, and shallow substitutes for real relationships, every leader needs to know how to build and maintain meaningful relationships with clients and teams alike in our hybrid reality.

With years of experience interviewing established leaders in business, entertainment and innovation, audiences will gain the following insights:

Spark real, authentic conversations to make meaningful connections, personally and professionally
Earn trust and build inclusive cultures, as you listen without distraction and make your small talk bigger
De-escalate conflict and collaborate effectively by leading with assertive empathy
Craft and tell compelling stories that will motivate your audience to take action
Explore the questions that create breakthrough moments in any conversation

This engaging experience is a candid and far-ranging look at how creative conversations can help you reinvent yourself, re-energize your teams, and further develop your business.

It’s no wonder that sales often get a bad rap. In a world of dwindling authentic connections, it’s easy to see sales as the least authentic interaction of all. But this doesn’t have to be the case.

By transforming the way they and their teams interact with customers, sales leaders can forge more human connections that lead to dramatically improved sales outcomes.

Start from a place of empathy to develop a deeper understanding of your customer base
Earn trust by listening without distraction, making more meaningful small talk, and practicing assertive empathy
Craft compelling stories that activate passion in your customers— and tell those stories in a compelling way
Explore the key questions that lead to breakthrough conversations with customers

This captivating talk goes beyond sales tactics to explore Riaz’s lifetime of work creating authentic connections, sharing key principles to turn sales into an art and discipline of crafting real relationships and experiences — not just transactions.

Customer service isn’t just about fixing problems. It’s about forging relationships with your customers that go beyond an initial transaction. Great products help launch companies. Great customer service sustains them for long-term success. Discover Riaz’s secrets to customer service that forge lasting passion, loyalty, and engagement with your brand.

Discover how every customer interaction is an opportunity for connection
Teach customer service leaders how to listen without distraction, banish directionless small talk, and more
De-escalate customer conflict and drive effective collaborations
Lead with assertive empathy in every customer service exchange
This authentic experience will inspire your teams to lead with empathetic curiosity and ultimately out-care the competition.

Reviews

“Not only was Riaz Meghji a terrific speaker, he engaged the audience, demonstrated a warm and genuine connection with volunteers, staff, speakers, and guests.

 

— CEO, Canuck Place Children's Hospice

“Riaz Meghji truly embodies the characteristics of a perfect conversation. As a speaker, he is articulate and eloquent. As a personality, electric and gravitating. He is the most positively received host we have ever hired.”

— Past President, TEDx Vancouver

“Riaz captivated our audience from beginning to end. His warm personality and engaging delivery translated into a powerful connection with the attendees that resulted in a standing ovation. In short, we loved him!”

 

— Professional Development Coordinator, Vancouver Island Real Estate Board
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