Customer Service Speaker | Leadership Speaker | Culture Guru
For IN-PERSON EVENTS, the exact fee falls within the fee range on this page, unless this is a “Call for Fee.”
For VIRTUAL EVENTS, the fees can vary depending on how the presenter is used (example: virtual keynote, workshop sessions, multiple video messages, etc).
To learn the exact fee, complete the “Check Availability” form or call us (at 973-313-9800), email us at info@eaglestalent.com, or chat with one of our team members on LiveChat.
We look forward to helping you.
Customer Service Speaker | Leadership Speaker | Culture Guru
For IN-PERSON EVENTS, the exact fee falls within the fee range on this page, unless this is a “Call for Fee.”
For VIRTUAL EVENTS, the fees can vary depending on how the presenter is used (example: virtual keynote, workshop sessions, multiple video messages, etc).
To learn the exact fee, complete the “Check Availability” form or call us (at 973-313-9800), email us at info@eaglestalent.com, or chat with one of our team members on LiveChat.
We look forward to helping you.
Scott Deming is a dynamic executive leader and internationally acclaimed keynote speaker with over three decades of success across a wide range of industries, including agriculture, franchising, food and beverage, automotive, healthcare, retail, technology, manufacturing, and financial services. Renowned for his ability to drive culture transformation and inspire innovation, Scott specializes in delivering high-impact solutions that help organizations thrive in today’s competitive landscape.
With a deep expertise in brand development, strategic planning, and employee engagement, Scott partners with organizations to elevate their market standing while implementing innovative strategies to achieve sustainable growth. His engaging keynote presentations, transformative training sessions, and tailored consulting arrangements have earned him a reputation as a trusted advisor to businesses around the world.
Scott has worked with a diverse array of clients, from global corporations like Delta Airlines, McDonald’s of Russia, Verizon Wireless, and Price waterhouse Coopers to industry leaders such as Hershey Foods, Pfizer, AT&T, New Balance, and General Motors. His approach is hands-on, working closely with clients to identify key challenges and deliver measurable outcomes, such as culture transformation, employee motivation, and corporate goal attainment.
Key Accomplishments
• Certified Impact: Scott’s training sessions with The Vision Council led to attendees receiving the prestigious CXO Certification, underscoring the transformative impact of his work.
• Record-Breaking Sales: Scott’s consultancy helped a national manufacturer achieve record-breaking sales figures through innovative branding and strategy.
• Unprecedented Growth: His customer service initiatives with a Verizon Wireless franchisee resulted in an impressive 80% sales increase.
Entrepreneurial Leadership
From 1986 to 2003, Scott founded and built a highly successful advertising agency, Ryan Communications Inc., growing the business to 70 employees and $30 million in annual revenue. Under his leadership, the agency worked with an impressive portfolio of clients, including Benjamin Moore Paints, The Scotts Company, Bryant, Carrier, and Oki Data. Scott’s entrepreneurial journey reflects his ability to scale businesses, navigate complex challenges, and drive innovation at every level.
Community Impact and Thought Leadership
Scott is deeply committed to giving back. He is the President and Chair of Safe & Sound with Amaya, a founder and former board member of Service Nation / Service Roundtable, and has served on advisory boards for organizations such as the United Way, American Heart Association, Salvation Army, and Children’s Cancer Foundation. His mentorship extends to universities, where he advises on career development, and even to correctional facilities, where he inspires individuals to create meaningful change.
A prolific thought leader, Scott has published articles in Inc. Magazine, Entrepreneur, Sales & Service Excellence, and the Huffington Post. His insights have been featured on Fox News, national radio shows, and live Q&A sessions, cementing his authority on leadership, innovation, and customer experience.
Speaking and Consulting Excellence
Scott’s keynotes captivate audiences at global leadership retreats, sales and customer events, and industry conferences. His passion for motivating teams and driving results makes him a sought after speaker for organizations seeking to transform their culture and achieve breakthrough success.
Great organizations don’t thrive by chance—they’re built on a foundation of passion, purpose, and collaboration. A purpose-driven culture doesn’t depend on what you sell but why you do it. Leaders set the tone, and their ability to inspire and foster teamwork determines the success of the entire organization.
In this keynote, based on Scott’s acclaimed book Powered by Purpose, you’ll learn how to:
Through case studies, real-world examples, and actionable insights, Scott will show your team how to turn purpose into performance.
What sets your brand apart? Is it the products you sell or the experiences you create? In this fast-paced, high-energy keynote, Scott helps organizations go beyond traditional customer service to deliver unforgettable, loyalty-inspiring interactions.
Key takeaways include:
Scott’s unique approach empowers attendees to redefine customer relationships and build brands that thrive in competitive markets.
“Scott is one of the best presenters we have worked with in several years. He is receptive to our suggestions and he meets with members of our audience before his presentation. His research is extensive and he does a great job of relating it to our audience. We have worked with Scott in the past and will certainly work with him in the future.”
“He is a great speaker to help an organization think about how they can elevate their game simply through working not just the mind but the heart. He has a relevant and compelling message. He is energetic and engaging.”
“He was wonderful! Everyone has continued to reference the topics he covered during his program. The best speaker we’ve had in a long time!”
“By far, Scott Deming was the most effective and forward-thinking speaker we have ever had, making our conference the most successful it has ever been!”
“Scott, Thank you so much for your insightful and powerful presentation at our annual senior managers and senior executives conference. You were a huge hit and I mean that. Not only were you very entertaining, but your delivery and content were great analogies to what we see every day in our businesses as we continue to create a synergy between the four organizations under Oneida Financial Corporation. Many times your name certainly came up after the meetings as reference to things to keep in mind for implementing some of your ideas and processes for better leadership and sustainable success. We’ll certainly plan to be seeing you again in the near future!”
“Scott delivered an excellent presentation which fit our organization’s core values to a T. His message would be valuable to any organization who wants to make sure their brand is around for centuries to come.”
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