Looking to grow your business? Improve you teamwork? Increase your sales? Getting better at anything takes more than a strong skill set; it also requires the optimal mindset. Scott Greenberg helps leaders and their teams develop both.
For over 20 years, Scott has captivated audiences with his high-energy presentations on leadership and peak performance mindset. His diverse client list includes Nike, Amgen, Merrill Lynch, the Wyndham Hotel Group, the U.S. Air Force and countless other businesses and associations. He’s presented in all 50 U.S. states, as well as in Canada, Ecuador, Jamaica, Aruba, Croatia and Saudi Arabia.
In 2005, Scott built his first of two “Edible Arrangements” franchises in Los Angeles. Applying the principles he discusses on stage, his company won the Edible Arrangements “Best Customer Service” and “Manager of the Year” awards out of more than 1000 franchisees worldwide.
Scott received his bachelor’s degree from UCLA in 1992 and was awarded a scholarship to attend graduate film school at New York University. He was diagnosed with cancer after only one semester and returned to California for treatment. After successfully beating the disease, he celebrated by running the Los Angeles Marathon to raise money for cancer research. Scott currently lives in Los Angeles with his wife and two kids.
Elements of Scott’s Presentation that he Shares from Running two Award-Winning Edible Arrangements Franchises
Leadership: A leader’s primary job is to bring out the best in those they lead. It’s not enough to train and belt out orders. To maximize their performance, you must help them identify and overcome their mental blockers. Then you must refocus them on the organization, its mission and those they’re trying to serve.
Resilience/Overcoming Adversity/Adapting to Change: Scott dives into the mental side of adversity, with lot of personal stories, humor and tips for adapting and finding inner strength. He helps attendees work through tough times, which involves strategy, but also learning to let go and manage your head.
Building Teams & Engaging Employees: Scott focuses on the mindset of culture. Some teams have behaviors and habits that strengthen the group and promote collaboration, while others are dysfunctional. A great team is not something you achieve. It’s something you cultivate and maintain. Depending on whether it’s a keynote or breakout session, Scott talks about good hiring, training, motivating and teambuilding. He shares how great employee engagement helped his Edible Arrangements franchise succeed.
Customer Service: Customers want a meaningful, unique experience with emotional resonance. To achieve this, you can’t just implement policies. That’s when customer service become impersonal and robotic. You must instead hire right and instill in your team a service philosophy (mindset) that’s all about human connection.
KEYNOTE FOCUS: Business Growth, Mindset, Motivation, Peak Performance
Are you hungry for ideas that will take your business to the NEXT LEVEL?
Get ready to achieve breakthrough performance and growth! In Scott’s signature and most-requested keynote, he will share with you how to transform your business from average to extraordinary. Scott helps franchisees think, lead and serve at a higher level. With over 10 years as an award-winning, multi-unit franchisee and coach for countless brands, he will show you HOW top franchisees achieve consistent, profitable results (beyond doing more marketing and finding better employees).
Get out of your head and get into your business so you can:
KEYNOTE FOCUS: Customer Service, Customer Loyalty, Sales, Competition, Mindset
Do you want more transactions and bigger tickets? Do you want to outperform your competition without having to out-advertise them? Are you ready to turn your customers into raving fans? When you focus less on what customers spend and more on how customers feel, EVERY transaction will become a marketing opportunity; make them feel great and they’ll do your marketing for you. If you’re ready to learn how TOP business owners stay in the winner’s circle, this presentation is for you. Scott gives you powerful tools to create a service culture that grows loyalty and word of mouth, and translates success into bigger ticket sales. He’ll show you how to replace robotic customer service practices with NEXT-LEVEL experiences that ensure customers remember you, talk about you and can’t wait to come back.
Discover Scott’s field-tested and award-winning approach that will help you:
KEYNOTE FOCUS: Business Growth, Leadership, Mindset, Motivation, Peak Performance
Why do some people get better results than others? Some blame circumstances like the economy, competition or innate talent – factors we don’t control. Others believe it’s strategy and sweat. But plenty of people are working hard under favorable conditions with little to show for it.
The real differentiator is something less tangible, but most critical. It’s the one characteristic that great leaders, top salespeople and champion athletes all have in common. It’s what gives them their edge. That factor is their mindset.
Nothing influences our external results more than the way we manage our internal thoughts. Mental discipline helps us see opportunities and influence others. It allows us to cultivate better relationships and solve problems. When we think better, we work better. And that’s when we get results.
This program will help you replicate the mental strategies NEXT-LEVEL leaders use to get ahead. You’ll learn to overcome the most common mental blockers and refocus on the work that matters most. Obtain practical ideas for elevating your personal and professional performance, and lead others to do the same.
KEYNOTE FOCUS: Leadership, Employee Retention, Team Building, Corporate Culture
Do you want to create an environment of continuous personal, professional and organizational growth?
It’s time to tap into NEXT-LEVEL management strategies top leaders use to expand their business from the inside out! Scott’s counterintuitive approach to building high-performing teams isn’t about how to assemble a functional staff, but how to build a superstar CULTURE. In Scott’s high-energy presentation, you’ll learn how to inspire employees to run your business so you can focus on GROWING your business.
Discover Scott’s powerful approach to:
WORKSHOP FOCUS: Team Building, Leadership, Cultural Transformation, Employee Engagement
Do you want to spend more time growing your business and less time putting out fires? Do you want to build employee skills without losing their enthusiasm? Are you ready to go from “My employees don’t care” to “I couldn’t do it without them”? Discover Scott’s proven, field-tested system that has managersraving! Rooted in real-world experience, this simple coaching system allows managers to quickly diagnose an employee’s needs and prescribe the best coaching method. Whether you’re a CEO or Shift Lead, if you manage other people, The Coaching Cure will make your life a whole lot easier and their work a whole lot better.
A fantastic follow-up workshop to any of Scott’s keynotes…
Get ready to see immediate, powerful results that will:
“Scott was very personable and easy to talk to. He listened to our needs and presented a meaningful presentation. He was a dynamic, powerful speaker that kept the audience interested and engaged. He is definitely worth the investment. We are glad we chose him. Thank you Scott!”
“The response was phenomenal! Scott was both entertaining and informational… In a post conference survey, Scott received the highest rating of the day, a 5 rating out of 5.”
“Scott Greenberg’s message really set the tone for our meeting — it resonated with our franchisees and tied directly into our CEO’s presentation, which was fantastic! Scott built a highly customized presentation for our event and referenced real world examples specific to our franchise system, which everyone loved. Even following our convention, we continue to hear our groups speaking of how a “High Performance Mindset” helps them to better achieve their goals.”
“People really appreciated Scott and what he had to share. Franchisee owners really appreciated his perspective. From a one to five I would rate him a 5+.”
“Your presentation was right on target for our company and it really spoke directly to the challenges we and our franchisees are encountering… Your highly customized presentation made everyone feel that you were fully invested with us and truly understood who we are.”
“He really did his homework to understand our brand. Scott was able to connect to the franchisees at a deep level, and brought the kind of third party credibility that we needed to inspire everyone…Scott was a an absolute ‘10 out of 10’!”
“I was shocked by the amount of employeeswho came up to me to thank me for hiring you.You have undoubtedly helped EDI Expressto become a better company.”
“From start to finish, your presentation was a great combination of sentiment, humor and motivation. You were extremely personable and your interaction with the crowd really put all of us at ease… Your session was very heartfelt and unlike any other I’ve attended before, and I would immediately recommend you to any colleague of mine.”
“Your speech integrated perfectly main topics at the conference…your speech was inspirational and delivered with such heart and purpose that it really drove home the key messages we had asked you to deliver.”
“I was onsite for Scott’s presentation. He was phenomenal! He spent time with our attendees at our welcome reception, he interviewed our program committee, he spent some time chatting with opening session sponsor. His talk was engaging and funny. Our attendees are still talking about how wonderful his presentation was. We even had one of our executive level attendees say Scott was the best keynote ICE has booked, but also the best keynote he’s ever seen. A big thank you to Scott and the Eagles Talent team.”
“Scott did an excellent job customizing his presentation for our audience. He genuinely wanted to understand our business, as well as challenges our leaders are faced with. He was open to meeting several times to discuss his presentation, and very open to feedback on changes we requested he made. He nailed the presentation and our group loved him!”